Remote Computer Repair

Yes, Doctor PC offers remote computer repair! Many of our services can be handled remotely, in fact, by one of our Cisco and Microsoft certified technicians. If your computer issue cannot be solved remotely, then a Doctor PC tech will be happy to make an on-site call anywhere in the greater Los Angeles and Ventura areas. Check our website for a list of the services we offer, as well as the areas we service.

Remote computer repair is a snap with Windows 7, but is also available under Windows Vista and XP. If you are using a Macintosh, Doctor PC may ask you to download and install a third-party application, but rest assured that Doctor PC would never ask you to install any software that might damage or compromise your system in any way. While remote connections, sometimes called peer-to-peer or P2P, technology has come a long way, some customers are understandably wary of such things. Feel free to contact one of our knowledgeable representatives by phone or e-mail with any questions or concerns you have, or to schedule an on-site visit, if it makes you more comfortable.

During remote computer repair sessions, you must be present at your computer or network workstation. You may be asked to enter passwords, power your computer on and off, or handle other procedures our technicians are unable to do remotely. Specifically, you may be asked to make changes to, or completely drop, your firewall settings. None of the information you provide is recorded or stored, and no Doctor PC tech will ever ask you to compromise your personal information or system.

Remote computer repair is a fairly recent technology Doctor PC has been using for many years to help both business and residential customers in the greater Los Angeles, Santa Monica, and surrounding areas. Please visit our website or contact us to learn more today!