Frequently Asked Questions

Computer Repair Questions
Can all viruses be removed from computers and macs?

There are some pretty exotic viruses being created daily, to answer yes to this question would be untrue. In those cases the data would be saved and scanned and

Can you build gaming computers?

Yes, our team of A+ certified technicians can build you an excellent gaming machine

what are the chances of my data being successfully recovered?

Firstly, we will perform a free diagnosis, we also will not charge unless data is successfully recovered. If we can't get it, it's likely no one can

Can you transfer the data from my old computer to my new computer?

yes, there are several choices of how this can be accomplished. We can transfer the data, perform a clean install, or clone your drive.

Is your computer and IT service available 24/7?

It is for our clients that we provide managed services for. For per incident issues, we can usually have a tech to you same day

My home has areas that the wi-fi signal is not too strong, can that be improved?

There are a few different ways to get your signal boosted throughout the house or reach a guest house. We'll provide you with the best solution.

i need to have the work done onsite, can DrPC provide it's computer and it services onsite?

Yes, we can provide most repairs and services onsite, however, there are repairs that can only be performed at our office such as screen repairs, motherboard re

Business IT Questions
Are your IT service HIPPA compliant

We have combined HIPAA Compliance with IT services and we are the number one Certified HIPAA Compliant IT service provider in Ventura County. We not only make

Can you transfer the data from my old computer to my new computer?

yes, there are several choices of how this can be accomplished. We can transfer the data, perform a clean install, or clone your drive.

We have employees that work offsite, can they log into the network?

Yes, Our team can configure your network to allow remote log ins from employees working remotely

Is your computer and IT service available 24/7?

It is for our clients that we provide managed services for. For per incident issues, we can usually have a tech to you same day

Is it better to have all my companies IT hosted "in the cloud?"

There are advantages and disadvantages depending on a companies IT requirements. Call us to discuss your companies best options.

i need to have the work done onsite, can DrPC provide it's computer and it services onsite?

Yes, we can provide most repairs and services onsite, however, there are repairs that can only be performed at our office such as screen repairs, motherboard re

Ready to get the help you need? Contact us now.

Whether it's customizing a managed service plan for a client, fixing a computer that won't boot, or recovering valuable data, You can count on our team to provide you or company with customer service second to none; our IT and computer technicians are industry certified and ready to assist you or your company with what ever type of IT or computer issues you encounter. Contact us today for immediate assistance.

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